PS Viral Mart does not sell products directly or process any payments. Every "Buy Now" button on this site takes you to a retailer's website (such as Flipkart or Myntra), where you complete your purchase directly with them.
Because of this, all refunds, returns, replacements, and cancellations are handled entirely by the retailer you purchased from, under their own refund policy. Please contact that retailer's customer support directly for any issue with an order.